Best Buy Motors Inc. - 1731 East Cook Street, Springfield

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Reviews about Best Buy Motors Inc.

• Heather Pheasant
  ★ ☆ ☆ ☆ ☆
  Stupidest decision we ever made was purchasing a car from best buy motors. My husband and i purchased a 2004 chrysler pacifica drove it home the next day we woke up and one of the tires was sitting on the rim after Jay had told us not to worry about the tire pressure light being on it just needed to be cleared from the screen. About two or three days later i was reversing out of my driveway and heard this awful hard click noise turns out my cv joints are going bad in the front end. Called them they tell us its our problem after i requested a safe car for my 3 young children. Its gets better though about two weeks later we are driving down the road and all of a sudden the car sounds like an airplane about to take off and the faster you go the louder it gets. AWD chain in the transmission is going, wheel bearings are shot, brakes are done for, hub assembly is crap and then we find that they over filled the transmission to cover up any issues that we may find in the beginning. I get that a buy here pay here is as is no warranty my dad ran one for 11 years and never have i seen business like this. What really pisses me off is Ray snatched the money out of my husbands hand made him sit there while i took the car on a test drive because he found out my husband is a diesel mechanic and i of course would know nothing was wrong. This is the last time i will EVER do business with some crooked ass foreigners.

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