Crystal Cleaners - 2301 Stevenson Drive, Springfield

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Reviews about Crystal Cleaners

• Patrick Hess
  ★ ☆ ☆ ☆ ☆
  Of sure what was going on here. Dropped off a rug Friday told $14 and someone would call me Monday.No one called and reception said $17. Came in Tuesday and was told $25. Cashier had my receipt and I told her I was told $14. She would not give me my receipt and told me I had 2 items. Advised her it was only 1 item. She then claimed weight and weighted the carpet. I noted the receipt on the carpet said 1 bulk item 8lbs and under $8. She then stated the weight was 8 lbs and tried to charge me $24. I asked to see the receipt on the carpet and she ripped it off and held it behind her back.I again asked for the receipt and she asked which receipt and produced several and shuffled them. Then showed me the $17 receipt and tried to charge me $18. I asked for the other receipt again and she started to hand it to me then pulled it behind her back again and said she was going to get the manager. Another woman came out and tried to explain it as the system had listed a second item coming in on my account Sunday. After a few more exchanges I was charged $8. Meanwhile the first woman is making faces at me from behind the counter.
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Nearest organizations

• PeopleReady

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  2427 Stevenson Drive suite d, Springfield, IL 62703

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• Gateway Foundation Alcohol & Drug Treatment Centers - Springfield Outpatient

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• Boost Mobile

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  Stevenson Drive Pawn Shop

  Establishment, Finance

  2223 Stevenson Drive, Springfield, IL 62703

  +1 217-414-0909

  Closed now: Until 09:00am